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AI-native cloud platform

Data, communications and processes. On one platform.

attendo is the new generation of AI-native cloud software. It connects to the programs you already use and brings together the information, the conversations and the processes of every department. You add the modules you need, and marIA, the AI built into every layer, works with all of it, under your control.

Request a demo See how it comes together
  • 130 modules and features: turn on the ones you use
  • Connected to your ERP and your tools
  • AI in every layer, under your control

Connects with what you already use

  • Microsoft 365
  • Microsoft Teams
  • Google Workspace
  • Google Meet
  • Slack
  • WhatsApp
  • Odoo
  • SAP Business One
  • Business Central
  • Holded
  • OpenAI
  • Google Gemini
  • Anthropic
  • Mistral
  • ElevenLabs
  • Jev AI
  • Phone systems
  • API v4 and webhooks

The problem

Your data already exists. It lives in five places.

The request came in by WhatsApp, to someone’s phone. The approval, in an email thread. The signed document, in a shared folder. The follow-up, in a spreadsheet only its author understands. And the invoice, in the ERP.

Every tool works. None of them knows what the one next to it is doing. At month-end someone reconciles by hand what should never have been split up. And the question that matters, where is this and who has it?, gets answered with a round of phone calls.

The problem is not your tools. It is that the same matter lives in five places.

Outside the system, one case lives in 9 places: stray spreadsheet, messaging group, sticky note with a reminder, approval in an email thread, scanned service report, shifts in another spreadsheet, materials in a notebook, unlogged call, message to a personal phone.

Inside attendo, the documents (xls, note, pdf, shifts, list) are linked to their step in the flow (Intake, Triage, Dispatch, Execution, Signature, To your ERP) and the conversations stay on the case: conversation on the case, approval on the record, call linked to the case, message in the inbox.

Outside the system

This is how one case is scattered today

A spreadsheet, a message group, an unanswered email and a sheet of paper in the van. Each one holds a piece, and none of them knows about the others.

Inside the same case

And this is how it looks in attendo

Each document is linked to the step where it is used, and conversations stay in the history. Your customers keep writing wherever they always have.

Request a demo

The platform

Three layers. And AI in all of them.

Everything in attendo rests on three layers that share the same data model. That is why the AI sees the full context, not a fragment.

Data

One model for the whole company

Customers, assets, contracts, documents and costs in the same database. Reports and dashboards you can edit, plus API v4 and MCP so your systems can read and write.

See the technology
Communications

Every conversation, on its record

Email from Microsoft 365 and Google, WhatsApp, phone, web chat, portal and QR forms create and feed the same document. Teams or Meet meetings are scheduled from the record. And your customers, suppliers and partners sign in to their own portal, with your brand, one per business line if you need it and no license cost. Nobody asks the same thing twice.

See communications
Processes

Your way of working, automated

Visual flows, phased processes with approvals, SLAs on your business calendar and agents that prioritize. No code.

See automation

marIA, in every layer

In your data, it answers questions in plain language. In communications, it writes the draft. In processes, it draws the flow you describe and scores what is urgent.

See the attendo AI

Solutions

Add modules. Get your solution.

attendo is one platform. Depending on the modules you turn on, it becomes the CMMS for your maintenance, the CRM for your sales team, your customer care, your projects or your processes. There are nine solutions, and you add modules the day you need them, without migrating anything.

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for maintenance

attendoCMMS Assets, preventive maintenance and work orders See attendo CMMS

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for sales

attendoCRM Customers, contracts and real profitability See attendo CRM
Quote record with its lines, payment terms and status
attendo CRM · real screenshot with sample data

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for field work

attendoField Service Technicians, work orders and scheduling See attendo Field Service

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for repair and after-sales service

attendoAfter-Sales Warranties, repair quotes and brands See attendo After-Sales

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for support and help desk

attendoTicketing Tickets from any channel, with SLAs See attendo Ticketing

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for customer care

attendoCustomer Service WhatsApp, voice, chat and portal, with customer history See attendo Customer Service
WhatsApp conversation in the attendo inbox, linked to a document, with its owner, the contact details and quick actions
attendo Customer Service · real screenshot with sample data

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for project management

attendoProjects Gantt, workload, hours and costs for every project See attendo Projects

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for process automation

attendoFlows Processes, approvals and forms without code See attendo Flows

The platform

  • Data
  • Communications
  • Processes
  • marIA

Modules for regulatory compliance

attendoCompliance Whistleblowing, controls and signed policies See attendo Compliance

The idea

The ticket, the work order, the opportunity and the service report. One system.

In attendo, a ticket, a work order, a nonconformity or a purchase request are the same document. Only the type changes. The fields change, and so does who works on it. The engine is the same.

Same timeline, same statuses, same search, same reports. Nothing to reconcile.

Who it’s for

Who is attendo for?

For any team that works with requests, approvals, reviews and deadlines. Each department sets up its processes with the same building blocks, with no custom development.

Quality control

Nonconformities with cause, action and evidence

Nonconformities live in a spreadsheet, corrective actions in email and evidence in a shared folder. When the audit comes, someone rebuilds the story by hand.

  • Internal and supplier nonconformities, with root cause, owner and deadline
  • Corrective and preventive actions that stem from the nonconformity and cannot be closed until their effectiveness is verified
  • Internal audits with a checklist, findings with photos and an action plan with dates
  • Incoming inspection by QR code: the batch is checked with a checklist and anything that fails opens a nonconformity
See the quality control use case

Human resources

Onboarding and offboarding without missing a step

Every new hire depends on someone remembering to tell IT, order the equipment and sign the paperwork. Employee requests arrive by email, in the hallway and over chat.

  • Onboarding with a task template per area: contract, account, equipment, training and welcome
  • Offboarding with equipment return, access removal and signed paperwork
  • Employee requests through an internal form, each type with its owner and deadline
  • A file for each person with their documents, visible only to those you authorize
See the human resources use case

Regulatory compliance

Whistleblowing, controls and evidence in one place

The whistleblowing channel is an email inbox, controls are reviewed in a spreadsheet and the evidence is scattered. When someone asks, nobody can show the full trail.

  • Whistleblowing channel with anonymous or named reporting, acknowledgment, admissibility and tracked deadlines
  • Periodic controls that open on their date, with a checklist, attached evidence and an owner
  • Data protection rights requests by form, with their deadline tracked as an SLA
  • Internal policies with a signed acknowledgment from each person
See the regulatory compliance use case

Engineering and projects

Projects, changes and revisions with approval

Planning lives in a separate Gantt chart, changes are approved by email and nobody knows which drawing revision is the right one. The project margin shows up at month-end close.

  • Projects with sections and line items, and a Gantt chart with dependencies, baseline and actual progress
  • Live project cost: hours at their rate, expenses and materials charged to each line item
  • Engineering change requests with their impact on schedule and cost, and approval by link
  • Drawing and document revisions with statuses, a reviewer and recorded approval
See the engineering and projects use case

Finance and administration

From quote to payment, without retyping

Admin staff copy the sales rep’s order by hand, chase deposits by phone and approve expenses by email. Contract expirations are discovered after they have passed.

  • Quote, order and delivery note linked, with numbering series per issuing company
  • Deposits collected with attendo Pay through your payment gateway, or by bank transfer with proof of payment
  • Expense reports with a photo of the receipt and approval by link from a phone
  • Contracts with a term, an hour bank and a renewal alert as far ahead as you choose
See the finance and administration use case

Purchasing

Purchases approved, ordered and received, with a trail

Requests arrive by email without enough detail, approvals get lost and the order is placed in another tool. When the material arrives wrong, nobody can find who ordered it.

  • Purchase requests through an internal form, with amount, cost center and approval by link
  • Supplier orders generated from the approved request, with their PDF by email
  • Material forecasting against stock and what is already on order, with a proposed order per supplier
  • Supplier qualification with a checklist and documents uploaded by the supplier itself
See the purchasing use case

Internal IT and employee help desk

Employee support, with SLAs and assets

Support is requested by email, over chat and in the hallway. New user setups always miss something and nobody knows which laptop each person has.

  • Requests via Teams, Slack, email, QR form or portal, with first response and resolution SLAs
  • IT assets with QR codes: the employee scans their laptop and the request comes in linked to the device
  • User onboarding and offboarding with a task template: account, permissions, equipment and return
  • Changes with approval by link, on a kanban board from requested to closed and with their window on the calendar
See the internal it and employee help desk use case
See all 14 use cases

And by industry: the most common ones, not the only ones

See all industries

Modules

Modules that fit together, on the same document

attendo has 130 modules and features, and you turn on only the ones you use. Every module works on the same record, so they combine without integrations between them.

Flows and AI-Flows

Flows, phased processes with approvals, and AI inside the flow
AI Autopilot (Multiple AI Agents)

Micro-agents that score and prioritize. You take the wheel.
Timeline

All activity on the document, in order, with its author and channel
attendo eSign

E-signature for the quote or the contract, right from its record
attendo Checklist

Inspections with photo, signature and location, closed on site
Communications

Email, WhatsApp, Teams, Meet, web chat and phone, channel by channel
Web quotes

Quotes with options that the customer opens, picks and accepts
AI-Chat and DB Assistant

Ask in plain language. Get answers from your data, with the source.
Gantt chart

Plan projects and construction jobs with dependencies and a baseline
See the module catalog

marIA (Smart-AI), the attendo AI

The AI proposes. You decide. And it is all logged.

marIA drafts, classifies, scores and summarizes inside your operation. Every operation records who launched it, what it did and what it cost, within the monthly budget you set.

01

It proposes

It drafts with the customer’s history in front of it. It classifies incoming email. It scores the lead and the urgency of a breakdown. It summarizes the technician’s voice note.

02

You decide

Anything going out to a customer waits for your approval by default. You accept, correct or discard. And you can turn AI off module by module: attendo keeps working in full.

03

It is logged

Every operation records user, model and cost. You set a monthly cap per provider and, when it is reached, the AI stops. With your own key for OpenAI, Gemini, Anthropic, Mistral, Scaleway, Microsoft 365 Copilot, OpenRouter or ElevenLabs. Or with Jev AI, built in: structured answers, with fewer inaccuracies and lower cost.

The AI suggests, you decide, and it is logged Three linked steps: the AI suggests, a person reviews and approves, and the operation is audited with its cost. On the right, a monthly budget meter showing what has been used. marIA · THE attendo AI The AI suggests. You decide. And it is logged. 1 Suggests Drafts the reply with the customer history at hand Classifies the incoming ticket Scores the lead Summarizes the call Answers questions on your data 2 You decide Everything is a suggestion you can review You accept, edit or dismiss Anything sent to the customer goes through human approval Never acts behind your back 3 It is audited Who ran it On which document Which model it used What it cost Your key, your provider, your bill MONTHLY BUDGET Usage against your limit It warns you near the limit and stops when you reach it. The AI layer is turned on module by module: the core works without it. YOUR PROVIDER, YOUR KEY OpenAI Google Gemini Anthropic OpenRouter Mistral ElevenLabs Jev AI
The full loop: marIA proposes, a person decides and the operation is logged with its cost, within your monthly limit.

Your AI, your provider, your bill, your control. See everything marIA does

Customization

Your operation leads. The software adapts.

You define your document types with their fields, screens, colors and flow. You call things what your team calls them. It all lives in configuration, not in custom code, so when attendo updates, your setup is still there.

  • Document types with their own menu, fields and screen
  • Free-form checklists, with photo and signature
  • Print templates with your branding, drag and drop
  • Your vocabulary and your languages, from the translation manager
  • Each profile sees only what concerns them
See customization

Connects with what you already have

attendo is not your ERP. It talks to it.

Your accounting stays where it is. attendo runs the operation and passes your ERP what it needs: customers, quotes, delivery notes and hours. The invoice is issued by your connected ERP, with its numbering, because attendo is not an ERP or accounting software.

Yours is not on the list? Documented API v4, webhooks, and MCP as both server and client. See all integrations

Trust

The answers your IT team asks for

  • SaaS in the EU, or on-premise

    Managed cloud in a European region of AWS, OVHcloud or Google Cloud, with a database of its own for your company. As a project, on your own infrastructure.

  • Access under control

    Sign-in with Microsoft, Google or Auth0, two-factor authentication and an access log.

  • Permissions down to the data

    Each person sees only what they should, also by field value, on every screen.

  • Documented controls

    Hosting, encryption, backups, access and logging, in writing and verifiable. We walk you through them on a technical call.

  • Your data is yours

    Full export. If you leave one day, you take it with you.

  • All the details

    Where your data is, who can access it and how you take it with you, on the security page.

Frequently asked questions

Frequently asked questions

What does it mean that attendo is AI-native?

That the AI is not a module bolted on top. It lives in the record, in the channels, in the flows and in the reports, and it works on the same data model as your team. That is why its proposals have context, and why it is governed from one place: provider, budget and log.

Does it work for departments outside operations?

Yes. Quality, HR, purchasing, compliance or legal work the same way: with document types, flows, checklists and e-signature that you configure without writing code. See it in the use cases.

Do I have to take all of it?

No. attendo is modular and you turn on what you use. Most companies start with one area and turn on the rest when they need it, without migrating anything.

We already have an ERP and other tools. Is it still useful?

Yes. attendo does not replace your ERP: it connects to it. And it can run alongside the tools you already use while you bring everything together step by step, with connectors, API and webhooks.

Can I use attendo without AI?

Yes. AI is optional and you turn it on module by module. With no AI provider, the whole platform works.

Does the AI use my data to train models?

No. attendo does not train models on your data: the AI reads your documents at the moment it answers. It connects to the provider you choose with your own key, and that provider’s terms apply. If you need your data to stay in Europe or inside your organization, you can use Scaleway or your Microsoft 365 Copilot.

Where is my data?

In the European Union, in a database of its own for your company. attendo is a SaaS service: we run it in a European region of AWS, OVHcloud or Google Cloud. As a project, it can also be installed on-premise, on your own infrastructure. All the details are on the security page.

How long does onboarding take?

It depends on how many modules you turn on, and it is done in phases. The demo, on the other hand, is prepared with your operation, not with generic data.

Request a demo

Put it to the test with your own operation

Tell us what you want to solve and we will show you attendo with your ticket types, your assets and your customers. If it is not a fit, we will tell you.

  • With your operation, not a generic demo
  • A real person from our team replies
  • No cold calls afterwards

Would you rather talk first?

Which area do you want to see in the demo?

With your work email we prepare the demo around your case.

In one or two sentences.

If you chose Maintenance (CMMS)

If you chose Field work (Field Service)

If you chose Facility Management

If you chose any other area

Only if you would rather we call you.

Data protection. Controller: AxisOne Group SL. Purpose: preparing the demo you request and replying to you. Legal basis: your consent and the request you make. Recipients: we do not disclose your data; Cloudflare (website) and Brevo (email notices and confirmation) process it on our behalf. Rights: access, rectification, erasure, objection, restriction and portability, at privacy@attendo.me. More information in the privacy policy.

What happens when you send it. Someone from our team reads what you tell us and writes to you to agree on a time for the demo. Our hours: Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM, Spain time.