Integration · ERP

attendo + Odoo

Operations in attendo and accounting in Odoo, with nothing typed twice. Customers, catalog, documents, projects, hours and tasks travel area by area, in the direction you choose.

Status Available

Request a demo See what travels

Odoo Online, odoo.sh or self-hosted
You tick in Odoo what travels
Odoo issues and numbers

attendo Odoo

between attendo and Odoo, both ways Customers, products and price lists Each record is born in one place and reaches the other
from attendo to Odoo Quotes, orders and delivery notes With their web quote and e-signature, from attendo
from Odoo to attendo Subscriptions and invoice number Contracts and official data, coming back

What it solves

The report closed in attendo, typed into Odoo again

You create the customer in attendo and again in Odoo. The technician closes the service report and someone types the delivery note and the hours into Odoo. The catalog and price lists go stale on one of the two sides.

With the connector, each record has a place where it is born and reaches the other on its own. You choose, area by area, what travels, in which direction and which system wins if it changes on both sides. Odoo is still your accounting.

What it does

What it does, piece by piece

There are 24 areas that you turn on one by one, each with its direction, its system of record and what happens if something is deleted. They all start switched off.

Customers, vendors and leads

Both ways, with their contacts. The initial load matches by tax ID, email or code, and doubtful cases are never linked on their own.

Products, price lists and inventory

Products, categories, and sales and purchase price lists both ways. Taxes, variants, inventory and lots come from Odoo.

Quotes sent by attendo

The quote goes out from attendo with its web quote, e-signature and deposit. When the customer accepts it, the order is confirmed in Odoo with the signed PDF.

Sales and purchase documents

Odoo recalculates prices, taxes and totals and returns the official PDF. When it posts the invoice, its number and date come back to attendo.

Projects, tasks and hours

Projects, tasks, field service orders, repairs, hours and appointments. Agent tasks go back and forth as Odoo activities.

Subscriptions as contracts

Each product in an Odoo subscription arrives as a customer contract, with its annual price. If the subscription is canceled, the contract is closed.

With the “Sync with attendo” checkbox in Odoo, whoever works there chooses which customers, vendors, items and price lists travel. Unchecking a record stops syncing it without deleting it, and checking it again resumes with no duplicates.

What travels

What travels, and in which direction

Changes in attendo go out within seconds, queued. Changes in Odoo arrive instantly through its automation rules and, as a safety net, in a check every 5 minutes.

What travels between attendo and Odoo, in which direction and when
Data	Direction	When
Customers, vendors, contacts and leads	Directionbetween attendo and Odoo, both ways	WhenInstantly
Products, categories and price lists	Directionbetween attendo and Odoo, both ways	WhenInstantly
Taxes, variants, inventory and lots	Directionfrom Odoo to attendo	WhenInstantly
Quotes, orders, delivery notes and invoices	Directionfrom attendo to Odoo	WhenQueued, or when you click the document’s button
Signature, acceptance and signed PDF	Directionfrom attendo to Odoo	WhenWhen the document is closed, if you turn it on
Official invoice number	Directionfrom Odoo to attendo	WhenWhen Odoo posts it
Projects, tasks, hours and appointments	Directionbetween attendo and Odoo, both ways	WhenInstantly
Subscriptions, as contracts	Directionfrom Odoo to attendo	WhenInstantly

Getting started

How to get started

The connector works with Odoo 19. We get it live with you, area by area, and test it with your data before opening it to the whole team.

Status Available

What you need

Odoo 19, on Odoo Online, odoo.sh or self-hosted, reachable over HTTPS
A technical user with permissions only on the apps being synced, and its API key
The Odoo apps for each area: Sales, Purchase, Inventory, CRM, Project, Timesheets…
To receive changes instantly, a few automation rules in Odoo, created during setup

Typical effort. It is not one click: it takes several working sessions with whoever administers Odoo, spread over a few days.

Step 1
Technical user in Odoo

With permissions only on the apps you are going to sync, and its API key.
Step 2
Connection and test

When you test the connection, attendo shows in red every permission missing in Odoo, before a single record moves.
Step 3
One area at a time

Customers first, then products, then documents. The initial load reviews matched and doubtful records, and doubtful ones are never touched on their own.
Step 4
Monitoring the first week

The log shows what traveled, what failed and why, with a retry button on each row.

Honesty

What it does not do

Your accounting
It does not sync journal entries, payments, bank reconciliation, fixed assets or payroll. Only documents.
Versions before Odoo 19
The connector uses the API that comes with Odoo 19.
Complex price lists
Rules by category, quantity or dates stay in Odoo. Rules for a specific product travel.
Several companies or currencies
Each connection works with one company and one currency.
Odoo tickets
Tickets from the Odoo help desk are not synced: customer service lives in attendo.

Keep going

What goes with it

All integrations Every connection, with its real status.

Frequently asked questions

Odoo Online or self-hosted?

Both, and odoo.sh too, always on version 19 and over HTTPS.

Do I need to install a module in Odoo?

No. It is set up from Odoo with a technical user, its API key and a few automation rules.

How often does it sync?

Changes in attendo go out within seconds. Changes in Odoo arrive instantly through its automation rules and, as a safety net, in a check every 5 minutes.

What if Odoo is down?

Changes wait in a queue and are applied in order when it comes back.

Do I have to bring over the whole catalog?

No. With the “Sync with attendo” checkbox, only what you tick travels.

Who issues the invoice?

Odoo, with its own numbering. attendo is not an ERP or accounting software: it prepares the draft and receives the official number.

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