Industries

attendo in your industry. And in any other.

These are the industries where attendo is used most often, each with its challenges, its modules and an example day. They are not the only ones: attendo can be set up for any line of business, in any country.

Facility maintenance and services Buildings, contracts and trades in one system: from the service request to the signed report the owner downloads. Start with: attendo CMMS · attendo Field Service · attendo Ticketing · Facility Management
HVAC and refrigeration Peak-season calls in one queue, technicians who close reports offline and every unit with its history. Start with: attendo Field Service · attendo CMMS · attendo After-Sales · attendo Projects
Repair and after-sales service Requests from manufacturers, insurers and consumers, each with its SLA, and the warranty settled before the visit. Start with: attendo After-Sales · attendo Field Service · attendo Ticketing
IT services and MSPs Remote and on-site support, with the SLA and prepaid hours of every contract in plain view. Start with: attendo Ticketing · attendo CRM · attendo Field Service · attendo Customer Service
Manufacturing and industrial plants Preventive, corrective and predictive work on every asset, with spare parts, quality and contractors on record. Start with: attendo CMMS · attendo Ticketing · attendo Field Service
Equipment manufacturers and distributors From the quote with options to the warranty repair, on the same unit you sold. Start with: attendo CRM · attendo After-Sales · attendo Field Service
Energy and renewables From the rooftop solar quote to plant maintenance, with technicians on the road and every outage on record. Start with: attendo CMMS · attendo Field Service · attendo CRM · attendo Projects
Testing, inspection and laboratories From the request to the signed certificate, with every instrument’s calibration and inspections on site. Start with: attendo CRM · attendo Field Service · attendo CMMS
Contractors, construction and engineering From the bid to the job and from the job to maintenance, with hours, materials and safety on record. Start with: attendo CRM · attendo Projects · attendo Field Service · attendo CMMS
Compliance for consulting firms For consulting and advisory firms that run the reporting channel, controls and evidence for several clients. Start with: attendo Compliance · attendo CRM · attendo Flows
Elevators and escalators Every unit inspected on schedule, entrapments with response times on record and deficiencies corrected with evidence. Start with: attendo CMMS · attendo Field Service · attendo Ticketing
Consulting and professional services Proposals, projects and hours per client, with the margin of every engagement in view. Start with: attendo CRM · attendo Projects · attendo Flows · attendo Ticketing
Hospitality, retail and multi-site Every location’s issues with their priority, vendors with their SLAs and preventive work across the whole network. Start with: attendo CMMS · attendo Ticketing · attendo Field Service · attendo Customer Service
Industry not listed? attendo can be set up for any line of business. Tell us what you do and we will tell you what fits and what does not. Talk to sales
By department Quality, HR, purchasing, compliance or internal IT, in any industry. See the use cases

Why it works in so many industries

An industry is not another product

It is the same platform with each trade’s document types, modules and vocabulary. That is why your case fits even if it is not on the list.

01

The same modules

Assets, contracts, field app, e-signature, portal and marIA. Each industry turns on the ones it uses, and they all work on the same record.

02

Your vocabulary

Ticket, work order, job, case or issue: your document types, with your fields, your statuses and your names.

03

No custom development

Everything lives in the configuration. When attendo is updated, your setup is still there.

Also using attendo

No dedicated page, but still attendo

In some industries attendo covers part of the work, not their core system. In the demo we will tell you how far it goes.

Public sector
Education and training
Transportation and logistics
And any other line of business

Looking by department?

Quality, HR, purchasing or compliance are set up the same way in any industry.

Quality controlNonconformities with cause, action and evidence Human resourcesOnboarding and offboarding without missing a step Regulatory complianceWhistleblowing, controls and evidence in one place Engineering and projectsProjects, changes and revisions with approval

See the use cases by department

Frequently asked questions

What if my industry is not on the list?

attendo can be set up for any line of business: your document types, your fields, your statuses and your vocabulary. These industries are the most common ones, not the only ones.

Is there a separate version of attendo for each industry?

No. It is the same platform for everyone, with the modules each industry uses turned on. That is why you can combine, for example, maintenance and CRM with no integrations between them.

Where do I start?

With the area that hurts most today. Each industry page suggests where to start, and in the demo we look at it with your data.

Does it work for the public sector?

For complaints, suggestions and case files, yes: see the public sector use case. attendo does not hold ENS, so it is worth checking what each tender requires first.

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