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attendo eSign

The contract gets signed from its record

You send the quote or the contract for signature without leaving the document. You follow each envelope from a list, and it closes when the last signer signs.

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  • From the document’s record
  • Recurring signers
  • All your envelopes in one list

Documents and signature

attendo eSign: what it does

Sent for signature from the record

The quote or the contract goes out for signature from the document itself. You do not download a PDF to upload it to another platform: everything goes out from the document that asked for it.

Sequential sealing

Signatures are sealed in sequence, one after another, and the envelope closes when the last signer signs. You know where each envelope stands without asking anyone.

Recurring signers

A customer’s general manager or your own authorized signatory sign often. You save them as recurring signers and never retype their details for each envelope.

Every envelope in view

One list brings together the envelopes sent, those awaiting signature and those already closed. No one chases a signature by email without knowing whether it arrived.

Signature level, in writing

Advanced or qualified signature, with sealing by a qualified trust service provider. Which level your plan covers, and which documents it is enough for, we confirm in writing before you sign up.

Fingerprint on the blockchain

The fingerprint of every signed document is stored on the blockchain, as is that of its timeline events and evidence. So you can prove the document has not changed since it was signed.

How it works

Step by step

This is how it is used day to day, on the same document as the rest of the modules.

  1. Step 1

    Prepare the document

    The quote or the contract, with its print template and your branding.

  2. Step 2

    Choose who signs

    Signers from your customer or from your company, or from your list of recurring signers.

  3. Step 3

    Send it from the record

    The envelope goes out from the document and appears in the envelope list, where you follow its status.

  4. Step 4

    It closes with the last signature

    Signatures are sealed in sequence and the envelope closes when the last signer signs.

Where it is used

It fits every area

Industry solutions

attendo CRM attendo After-Sales attendo Field Service attendo Projects attendo Flows attendo Compliance

Industries that use it

Use cases by department

Legal and contracts Sales and after-sales

Honesty

Where it fits (and where it does not)

  • Which signature level each document needs is something to assess with your legal advisor: attendo does not give legal advice.

Works with

Modules that go hand in hand

Business documents

Quotes, orders and delivery notes in sequence; invoices in your ERP

See Business documents

Quote management and web quotes

Quotes with options that the customer opens, picks and accepts

See Web quotes

attendo Pay

Collect deposits and payments online through your own gateway

See attendo Pay

attendo Checklist

Inspections with photo, signature and location, closed on site

See attendo Checklist

Glossary

Glossary terms

Compliance

Qualified electronic signature

QES

A qualified electronic signature is the highest level of signature under the EU eIDAS regulation: it is created with a qualified certificate and a secure device, and it is equivalent to a handwritten signature across the European Union.

Compliance

Compliance evidence

Control evidence · audit evidence

Compliance evidence is the record that proves a control or obligation was carried out: what was checked, by whom, when and with what result, along with the documents that back it up.

Processes and automation

Approval workflow

Approval process · sign-off workflow

An approval workflow is the path a request follows until someone with authority accepts or rejects it: who approves, in what order, within what limits and by when.

See all 53 glossary terms

Frequently asked questions

Frequently asked questions

How legally valid is the signature?

It depends on the level you use: advanced or qualified signature, with sealing and evidence. We confirm in writing which signature level covers each case.

How do I get it?

It is a module you turn on when you need it, and it works with credit bundles. We detail how many credits each signature uses in the proposal.

Does your customer need an attendo account to sign?

No. Whoever has to sign can do so without being an attendo user.

Is it the same as the signature on the technician’s phone?

No. That is the on-screen signature in the checklist, with a timestamp, author and document lock. To sign a contract or a quote with stronger guarantees, there is eSign.

Does it work together with web quotes and payments?

Yes. The customer accepts the web quote, pays the deposit with attendo Pay and signs with eSign, all from the same document.

Request a demo

Try it with your processes

We will show it to you with your own document types and the way you work. If it is not a fit, we will tell you.

  • With your operation, not a generic demo
  • A real person from our team replies
  • No cold calls afterwards

Would you rather talk first?

Which area do you want to see in the demo?

With your work email we prepare the demo around your case.

In one or two sentences.

If you chose Maintenance (CMMS)

If you chose Field work (Field Service)

If you chose Facility Management

If you chose any other area

Only if you would rather we call you.

Data protection. Controller: AxisOne Group SL. Purpose: preparing the demo you request and replying to you. Legal basis: your consent and the request you make. Recipients: we do not disclose your data; Cloudflare (website) and Brevo (email notices and confirmation) process it on our behalf. Rights: access, rectification, erasure, objection, restriction and portability, at privacy@attendo.me. More information in the privacy policy.

What happens when you send it. Someone from our team reads what you tell us and writes to you to agree on a time for the demo. Our hours: Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM, Spain time.