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Comparison · CMMS and maintenance
Fracttal is a solid CMMS with a large Spanish-speaking community. The question is not which CMMS is better, but whether a CMMS is all you need.
What it does well
If you are looking for a CMMS, it is one of the ones to look at.
Where it ends
Fracttal is designed above all for a company’s maintenance department: the asset is yours and your customer is the plant.
If you maintain third-party assets, a layer appears that a pure CMMS does not cover: the customer with their contract and SLA, the service request that comes in by email or WhatsApp, the quote for the repair the contract does not cover, the hour bank being used up, and the question of whether that account is profitable.
That is no longer maintenance: it is service operations. And it usually ends up in a second program.
Point by point
What each one includes, according to its public documentation as of September 2026. No red crosses: a dash means it does not include it or it is not its focus.
| Area | Fracttal | attendo |
|---|---|---|
| Asset inventory and hierarchies | yes: Very good | yes: From customer to building, floor and equipment |
| Preventive maintenance and maintenance plans | yes | yes: With plan tracking |
| MTBF, MTTR and reliability | yes | yes |
| Spare parts and inventory | yes | yes: With a purchase order generator |
| Field app | yes | yes: iOS and Android, also offline |
| Sensors, IoT and predictive maintenance | yes: With a long track record | yes: Native sensors and AI-based predictive maintenance |
| Inbox for service requests by email, WhatsApp and phone | no | yes |
| SLA per customer contract | no | yes |
| Hour banks drawn down as time is logged | no | yes |
| CRM: opportunities and renewals | no | yes |
| Quotes, orders and delivery notes | no | yes |
| Invoicing and accounting | no | no: Handled by your connected ERP: attendo is not an ERP or accounting software |
| Profitability per customer and per contract | no | yes |
When to choose each one
We start with when Fracttal is the better choice. If that sounds like you, you can stop reading here.
If that is you, Fracttal is a very reasonable choice.
How to migrate
Your inventory is the most valuable part: it comes over in full and gets reviewed along the way.
Assets, locations, plans and spare parts, in Excel or CSV.
Families, locations, custom fields and spare parts, with a report of the rows that fail.
Your inspection routines become maintenance plans with their checklists and frequency.
Contracts, SLAs and the channels service requests come in through. Work order history is scoped as a project.
Frequently asked questions
Yes. Sensors and IoT connect natively, an out-of-range reading opens the work order, and predictive maintenance runs AI models on those readings. If you already have monitoring in another system, it can also come in through the API.
Yes, with families, locations, custom fields and spare parts, from Excel or CSV and with a report of the rows that fail.
They are rebuilt as maintenance plans with their checklists. Plan tracking checks every day that each asset has the work orders its plan promises.
Technically yes, through the API. But the problem of the customer duplicated in two systems comes back.
Both handle it well. The difference is that in attendo the technician also sees the customer’s contract and history, and the service report they sign feeds what is billable, which goes to your ERP.
Keep reading
The attendo solution this comparison covers, and the ones that go with it.
CMMS and maintenance
Maintenance and facility management with a carefully designed user experience. attendo adds the contract, CRM and profitability.
Read the comparisonTen maintenance software options, with no scores: what each one does well and who it is for.
Read the market comparisonThird-party product information based on their public documentation as of September 2026; the brands mentioned belong to their respective owners.
Request a demo
Tell us how you work with Fracttal today and we will show you attendo with your ticket types, your customers and your contracts. If you are better off staying where you are, we will tell you.
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