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Solutions
  • attendo CMMS Assets, preventive maintenance and work orders
  • attendo CRM Customers, contracts and real profitability
  • attendo Field Service Technicians, work orders and scheduling
  • attendo After-Sales Warranties, repair quotes and brands
  • attendo Ticketing Tickets from any channel, with SLAs
  • attendo Customer Service WhatsApp, voice, chat and portal, with customer history
  • attendo Projects Gantt, workload, hours and costs for every project
  • attendo Flows Processes, approvals and forms without code
  • attendo Compliance Whistleblowing, controls and signed policies

By type of operation

  • Facility Management Multiple sites: requests, assets, preventive maintenance and suppliers
Who it’s for

By industry

  • Facility maintenance and services
  • HVAC and refrigeration
  • Repair and after-sales service
  • IT services and MSPs
  • Manufacturing and industrial plants
  • Equipment manufacturers and distributors
  • Energy and renewables
  • Testing, inspection and laboratories
  • Contractors, construction and engineering
  • Compliance for consulting firms
  • Elevators and escalators
  • Consulting and professional services
  • Hospitality, retail and multi-site
See all industries

By department

  • Quality control
  • Human resources
  • Regulatory compliance
  • Engineering and projects
  • Finance and administration
  • Purchasing
  • Internal IT and employee help desk
  • Facilities and office services
  • Occupational health and safety
  • Legal and contracts
  • Customer service
  • Executive management
  • Sales and after-sales
  • Public sector
See all use cases
Modules

Automation and AI

  • marIA (Smart-AI)
  • Flows and AI-Flows
  • AI Autopilot (Multiple AI Agents)
  • AI-Chat and DB Assistant
  • Sales AI
  • AI-CMMS

Documents and signature

  • Timeline
  • Tags and document management
  • Business documents
  • attendo eSign
  • attendo Checklist
  • attendo Forms
  • Whistleblowing channel
  • Print designer

Work and planning

  • attendo Tasks
  • Compliance · My team
  • Kanban
  • Gantt chart
  • Scheduling and calendar
  • Assets and inventory
  • Projects and construction
  • Time tracking
  • Mobile app and Field Radar

Communication and customers

  • Communications
  • Satisfaction surveys
  • Contracts and SLA
  • Customer, supplier and partner portals
  • Web chatbot
  • Telephony
  • Appointments and online booking

Sales and payments

  • Web quotes
  • attendo Pay
  • Warehouse, purchasing and stock
  • Marketing and prospecting

Data and integrations

  • ERP integration
  • Reports and dashboards
  • API v4, webhooks and MCP
See all modules
Platform
  • Artificial intelligence marIA in every layer, with cost and control
  • Automation Flows, processes and rules without code
  • Communications Email, WhatsApp, phone and portal on the same record
  • Integrations Your ERP, Microsoft 365 and an open API
  • Add-ons humaneo for HR and Lyria as your phone system
  • Customization Your fields, your screens, your vocabulary
  • Technology Architecture, deployment and API
  • SaaS and On-Premise In the European cloud or, as a project, on your own infrastructure
  • Security Data in the EU, permissions and traceability

For the people you work with

  • Portals Customers, suppliers and partners, under your brand
Resources

Comparisons

  • vs. Zendesk
  • vs. Freshdesk
  • vs. Fracttal
  • vs. Infraspeak
  • Best CMMS software 2026
  • vs. HubSpot
  • vs. Salesforce
  • vs. Excel

Calculators

  • attendo ROI
  • Corrective vs. preventive maintenance
  • Cost of missing the SLA
  • Service reports and paperwork

Blog

  • Maintenance
  • Field service
  • Support and customer service
  • Customers and sales
  • Projects
  • Processes and compliance
  • Choosing and rolling out software
  • See all articles
  • Downloadable guides

Glossary

  • See the full glossary
  • attendo pricing
Request a trial account
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  1. Home
  2. Terms of use

Legal

Website terms of use

The rules for using this website: what you can do on it, what to expect from its forms, calculators and comparisons, and what is not allowed.

Last updated: October 7, 2026

This English version is a translation. If it differs from the Spanish version, the Spanish version prevails: leer en español.

On this page

  1. Scope and acceptance
  2. Use of the website
  3. Forms
  4. Calculators
  5. Comparisons
  6. AI assistant
  7. Content
  8. Links and availability
  9. Governing law

1. Scope and acceptance

These terms govern the use of attendo.me, owned by AxisOne Group SL (full details in the legal notice). By browsing the website you accept them. If you do not agree, do not use it.

They only cover the website. Customers’ use of the attendo service is governed by the terms of service and by their contract.

We may update these terms when the website or the law changes. The version in force is the one published here, with its date.

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2. Use of the website

You may use the website to learn about attendo, read its content and get in touch with us. You agree to use it lawfully and in good faith and, in particular, not to:

  • enter false data, or someone else’s data without their permission, in the forms, or impersonate anyone;
  • send requests in an automated or bulk way, or try to get around the bot check;
  • try to access non-public areas or systems, test their security without permission or disrupt how they work;
  • introduce malicious software or use the website to send unsolicited advertising;
  • extract content massively or systematically to reuse it for commercial purposes without permission. Search engines and AI assistants may read the website according to the rules in its robots.txt file.

If you break these terms, we may block your access or decline your requests, without prejudice to any legal action that may apply.

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3. Forms

With the forms on this website you can request a demo, a trial account or a quote, talk to sales, request support if you are already a customer, ask about custom development, have a calculator result emailed to you, download a guide or subscribe to the newsletter.

Sending a form does not create a contract or bind either party. Someone from our team reviews each request and replies. We may decline requests that are unrelated to attendo, incomplete or in breach of these terms.

The trial account is governed by the terms of service, which you accept when you request it. Support requests sent through the website do not replace the support channels and service levels set in each customer’s contract.

The data you send is processed as described in the privacy policy. To protect the forms from automated submissions we use Cloudflare Turnstile, described in the cookie policy.

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4. Calculators

The calculators do their math in your browser, using only the data you enter and the assumptions each one explains in its “How we calculate” section. The website does not store that data: the values are written into the page address so you can copy the link with your calculation. Only if you ask us to email you the calculation do we keep your email address with the values and the result, to send it to you, as the privacy policy explains.

The results are estimates. They help you get an idea and are not an offer, a quote or a guarantee of savings or results: they depend on the data you enter and on your specific case. Before deciding, review them with your team or with us.

You can choose the currency (€, $ or £). Only the symbol and the format change, not the math: no exchange rate is applied.

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5. Comparisons

The comparisons between attendo and other products, and the market articles, are based on their makers’ public information (websites, documentation and feature pages), reviewed on the date shown on each page. Those products change, and some details may no longer be current when you read them.

They are our assessment, made in good faith and meant to be fair: we say what each product does well and when it suits you better than attendo. They are not an independent evaluation or an exhaustive analysis. Check with each vendor before deciding.

The names and trademarks of other products belong to their owners and are used only to identify them. Their mention does not imply any relationship, sponsorship or endorsement.

If you represent one of those products and see inaccurate or outdated information, write to sales@attendo.me with the source and we will review it.

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6. AI assistant

The “Ask attendo” button opens an assistant that answers using the public information on this website. The answers are generated by artificial intelligence, and the assistant says so (article 50 of Regulation (EU) 2024/1689, the AI Act).

They may contain errors or omissions and are not an offer, a quote or a commitment: what counts is what the website pages say and, for each customer, its proposal or contract. If an answer matters to you, confirm it with us.

Do not share personal data or confidential information in the assistant. The privacy policy explains how questions are processed.

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7. Content

The content describes attendo in general terms. Screenshots and examples use sample data, and the use cases are scenarios by department, not customer case studies. What each subscription includes (modules, integrations and service levels) is set in the proposal or contract.

Intellectual and industrial property in the content is covered in the legal notice.

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8. Links and availability

Links to third-party sites are governed by the legal notice.

We try to keep the website available at all times, but there may be interruptions for maintenance, updates or reasons beyond our control. We may change, expand or remove content at any time.

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9. Governing law

These terms are governed by Spanish law, with the jurisdiction set out in the legal notice. If the Spanish and English versions differ, the Spanish version prevails.

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Other legal texts

  • Legal notice
  • Privacy policy
  • Cookie policy
  • Terms of service
  • Whistleblowing channel

attendo is a modular, AI-native cloud platform for managing data, communications and processes, with AI in every layer and under your control. Add modules and it becomes a CMMS, CRM, Field Service, After-Sales, Ticketing, Customer Service, Projects, Flows or Compliance solution.

Solutions

  • attendo CMMS
  • attendo CRM
  • attendo Field Service
  • attendo After-Sales
  • attendo Ticketing
  • attendo Customer Service
  • attendo Projects
  • attendo Flows
  • attendo Compliance
  • Facility Management

Modules

  • Flows and AI-Flows
  • AI Autopilot (Multiple AI Agents)
  • attendo eSign
  • attendo Checklist
  • Gantt chart
  • attendo Pay
  • All modules

Who it’s for

  • Facility maintenance and services
  • HVAC and refrigeration
  • Repair and after-sales service
  • IT services and MSPs
  • Manufacturing and industrial plants
  • All industries
  • Use cases by department

Platform

  • Artificial intelligence
  • Automation
  • Communications
  • Integrations
  • Add-ons
  • Customization
  • Technology
  • SaaS and On-Premise
  • Security
  • Portals

Resources

  • Comparisons
  • Best CMMS software 2026
  • attendo ROI
  • Corrective vs. preventive maintenance
  • Cost of missing the SLA
  • Service reports and paperwork
  • All calculators
  • Blog
  • Guides
  • Glossary
  • Pricing

Contact

  • Request a demo
  • Trial account
  • Request a quote
  • Talk to sales
  • Custom development
  • Partner program
  • Customer support
  • Sign in to attendo

Legal

  • Legal notice
  • Terms of use
  • Privacy policy
  • Cookie policy
  • Terms of service
  • Whistleblowing channel
  • Cookie settings

Monthly newsletter

One email a month with attendo news and what is new on the website, such as comparisons, calculators and glossary terms.

Data protection. Controller: AxisOne Group SL. Purpose: sending you the monthly attendo newsletter. Legal basis: your consent, which you can withdraw at any time with the unsubscribe link in every email. Recipients: we do not disclose your data; Cloudflare processes it on our behalf for the website, and the newsletter is sent with our own platform, attendo. Rights: access, rectification, erasure, objection, restriction and portability, at privacy@attendo.me. More information in the privacy policy.

© 2026 AxisOne Group SL. attendo is a service of AxisOne Group SL. Made in Spain · Español