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Integration · AI

Your AI assistant, with your attendo data

MCP is the standard an AI assistant uses to work with external tools. attendo speaks it both ways: your assistant queries attendo, and attendo flows query third-party systems.

Status Available
Request a demo See what travels
  • Read-only by default
  • What each person sees on screen
  • A log of every call
attendo MCP
  • from attendo to your assistant Documents, customers, assets and contracts Your assistant queries them
  • from your assistant to attendo Notes, hours and tasks Only if you open up writing
  • from external MCP server to attendo Data from other systems Flows query it

What it solves

The assistant open all day knows nothing about your customers

More and more teams work with an AI assistant open all day. Without MCP, that assistant knows nothing about your documents or your customers, and someone copies and pastes.

With attendo as an MCP server, the assistant finds a document, reads its history or adds a note, with the permissions of whoever uses it and leaving a trail. And if another system publishes an MCP server, attendo flows query it without a custom connector.

What it does

What it does, piece by piece

A server governed from Settings, and a client used by flows and by the document record.

Plain-language queries

Your assistant finds documents, customers, assets and contracts and reads their history, citing where each piece of data comes from.

With each person’s permissions

Whoever connects their assistant signs in to attendo, with their two-factor code, and the assistant sees the same as that person on screen.

Writing closed by default

The server starts read-only. To write, an administrator turns that mode on and publishes the write tools one by one.

A log of every call

Date, tool, arguments and result, including denied calls. And a switch that cuts everything off instantly.

Flows as an MCP client

You register a third-party MCP server and a flow step calls its tools with the document’s data.

MCP assistant on the record

From the document, the agent asks “is this part in stock?” and marIA picks the right tool on the external server.

What travels

What travels, and in which direction

The server answers what it is asked. Nothing is written in attendo unless an administrator opens it up.

What travels between attendo and MCP, in which direction and when
DataDirectionWhen
Documents, customers, assets and contractsDirectionfrom attendo to your assistantWhenWhen the assistant asks for them
Notes, hours, tasks and status changesDirectionfrom your assistant to attendoWhenOnly if an administrator opens up writing
Answers from third-party MCP serversDirectionfrom external MCP server to attendoWhenWhen a flow or an agent asks for them

Getting started

How to get started

attendo as an MCP server is turned on and governed from Settings. Flows as a client of third-party MCP servers are set up with you, using your provider’s server.

Status Available

What you need

  • An assistant that supports MCP over HTTP, such as the Claude or ChatGPT connectors
  • An attendo user, or an API key with the AI assistant package
  • For the MCP client, the address of an MCP server reachable from your instance, and its credentials

Typical effort. For an administrator, it takes minutes. What takes time is choosing which write tools to open.

  1. Step 1

    Turn on the server

    An administrator turns it on in Settings, read-only.

  2. Step 2

    Choose how it connects

    With each person’s user, or with an API key for an integration with no person behind it.

  3. Step 3

    Connect the assistant

    attendo gives you the configuration ready to paste, and a button to check it.

  4. Step 4

    Open only what is needed

    Only if needed, switch to read and write and publish the tools one by one.

Honesty

What it does not do

  • Writing without permission

    Nothing is written until an administrator turns on writing and publishes each tool.

  • The whole API

    Projects, business documents and webhooks have no MCP tool: that is what the API is for.

  • The assistant itself

    attendo is the server. You bring the assistant and its AI provider, with their privacy terms.

  • Notifications to the assistant

    The server answers what it is asked: it does not send notifications to the assistant.

Keep going

What goes with it

All integrations Every connection, with its real status.

Frequently asked questions

Frequently asked questions

What is the difference between an MCP server and client?

As a server, attendo is the one being asked: your assistant queries it. As a client, attendo asks third-party systems.

Can the assistant close documents or create customers?

Only if an administrator switches the server to read and write and publishes those tools. By default, no.

What does a technician’s assistant see?

If they connect with their user, the same as that technician sees on screen.

Can I cut off an assistant’s access?

Yes. You revoke its connection in the list of connected assistants, or turn off the whole server.

Is everything logged?

Yes, in both directions: tool, arguments, duration and result. An external server’s answer is not stored.

Request a demo

Connect your AI assistant in the demo

We will show you what it can query, with which permissions, and how writing is opened up step by step.

  • With your operation, not a generic demo
  • A real person from our team replies
  • No cold calls afterwards

Would you rather talk first?

Which area do you want to see in the demo?

With your work email we prepare the demo around your case.

In one or two sentences.

If you chose Maintenance (CMMS)

If you chose Field work (Field Service)

If you chose Facility Management

If you chose any other area

Only if you would rather we call you.

Data protection. Controller: AxisOne Group SL. Purpose: preparing the demo you request and replying to you. Legal basis: your consent and the request you make. Recipients: we do not disclose your data; Cloudflare (website) and Brevo (email notices and confirmation) process it on our behalf. Rights: access, rectification, erasure, objection, restriction and portability, at privacy@attendo.me. More information in the privacy policy.

What happens when you send it. Someone from our team reads what you tell us and writes to you to agree on a time for the demo. Our hours: Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM, Spain time.