Support and Helpdesk Software

The complete solution to optimize the management of tickets, incidents and requests from your customers.

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Empower your team to deliver world-class service

Attendo helps you automate repetitive tasks, provide information and solutions to support agents, and escalate cases efficiently. Your team will be better prepared to meet your customers’ needs quickly and efficiently.

What makes attendo unique

Centralize communications and processes

Attendo concentrates all communications and processes them, integrating them more deeply than any other software into your company’s day-to-day processes. In addition, it communicates natively with your ERP, Web, E-Commerce and other software.

This allows

  • Increased productivity
  • Elimination of repetitive tasks
  • A reduction of redundant software costs
mesa de trabajo

You ask, we answer

Can SLAs be managed?
Yes, Attendo manages the client’s contracts, in order to comply with the intervention and resolution times of the tasks or incidents.
Attendo allows to perform Ad-hoc customized developments for clients. They are applied as extensions, allowing updates to be deployed without losing customizations. It also has advanced parameterization tools (Flow Builder, Object Designer Kit, System Cue) that can be used by the network of Attendo Certified Partners.
It is very simple, by the approximation method. A sectorial is composed of modules, which in turn are composed of features (or functionalities). We will choose the sector that, after analyzing the available modules and features, covers most of your needs. Once selected, additional modules and features will be added as required.
All Attendo customers have free technical support included in the monthly fee. This technical service is provided directly by the Attendo Certified Partner network.
As many as you wish. It is true that commercially we offer commercial packages that group modules and users. However, any instance of Attendo allows you to add licenses and modules in an unlimited way, managing the security and availability of those modules to certain users from within the platform itself.

Shall we start?

Book your demo and we will do a free study on how to improve your processes with attendo.