---
title: "Facilities management and office maintenance | attendo"
description: "Internal requests by QR code, cleaning and security rounds with checklists, office maintenance and vendors with their own portal, all on record in attendo."
url: "https://attendo.me/en/use-cases/general-services"
lang: "en"
---

# Offices in order, with proof of every service

Anyone can report an issue through the room’s QR code. Vendors complete their checklist with a photo and the time, and you see what was done, where and when.

## Offices in order, vendors on record

A burned-out light, an uncleaned meeting room or a broken chair gets reported by email to whoever is in charge. Cleaning and security vendors say they came by, but nobody can check.

Processes you set up in attendo

- Internal requests through the QR code of each room, floor or piece of equipment, with no username or password
- Cleaning and security rounds with a checklist, photo and time on the phone of whoever does them
- Office maintenance with periodic plans for HVAC, lighting or access control
- External vendors who receive and close their work on the supplier portal, without a license
- Moves and desk changes as a project, with tasks per area and dates
- Dashboard with requests, response times and completed rounds per building

## A typical process, step by step

With document types, flows and checklists you configure without code.

### Step 1 · Someone spots it

They scan the room’s QR code and describe the problem. The request comes in with the location already filled in.

### Step 2 · It is assigned

A flow sends it to the right group: maintenance, cleaning or security. If a vendor handles it, it lands on their portal.

### Step 3 · Done and proven

Whoever fixes it closes it with a photo and signature on their phone. The PDF stays on the record.

### Step 4 · The service is reviewed

Pending rounds and times per vendor show up in the report. The follow-up meeting is held with data.

## What it is built with

### [attendo Forms](https://attendo.me/en/modules/forms)

Public and QR forms that create the document, no account needed

### [attendo Checklist](https://attendo.me/en/modules/checklists)

Inspections with photo, signature and location, closed on site

### [attendo Flows, Business Process Flow (BPF) and AI-Flows](https://attendo.me/en/modules/flows)

Flows, phased processes with approvals, and AI inside the flow

### [Scheduling and calendar](https://attendo.me/en/modules/calendar)

The team’s schedule, based on each person’s real working hours

### [attendo Tasks](https://attendo.me/en/modules/tasks)

Tasks inside the document or standalone, with a date and an owner

## Frequently asked questions

### Do vendors need a license?

No. They work from the supplier portal or from a magic-link form, with no password.

### What about building system inspections?

They are set up with periodic plans per piece of equipment or per building. If your building systems have mandatory inspections, a qualified professional in that field validates how often they are due.

## The same system, across the whole company

- [Quality control](https://attendo.me/en/use-cases/quality): Nonconformities with cause, action and evidence
- [Human resources](https://attendo.me/en/use-cases/human-resources): Onboarding and offboarding without missing a step
- [Regulatory compliance](https://attendo.me/en/use-cases/regulatory-compliance): Whistleblowing, controls and evidence in one place
- [Engineering and projects](https://attendo.me/en/use-cases/engineering-and-projects): Projects, changes and revisions with approval
- [Finance and administration](https://attendo.me/en/use-cases/finance-and-administration): From quote to payment, without retyping
- [Purchasing](https://attendo.me/en/use-cases/purchasing): Purchases approved, ordered and received, with a trail

## Tell us about your process

We will show you how the facilities and office services process you want to organize looks in attendo, with your document types and your approvals.

- With your operation, not a generic demo
- A real person from our team replies
- No cold calls afterwards

Would you rather talk first?

- Phone [+34 910 053 530](tel:+34910053530)
- Email [sales@attendo.me](mailto:sales@attendo.me)
- Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM (Spain time)