--- title: "Technician and team scheduling calendar | attendo" description: "Each technician’s and group’s schedule on their real working hours, holidays and absences. Visits and tasks on a calendar you also see in Outlook or Google." url: "https://attendo.me/en/modules/calendar" lang: "en" --- # The whole team’s week, on their real working hours Scheduled visits, tasks and work blocks in one agenda by person and by group. With each person’s holidays and absences, and visible in Outlook or Google Calendar. - View by person and by group - Everyone’s holidays and absences - Subscription from Outlook or Google ## Scheduling and calendar: what it does ### Scheduled and pending Scheduled visits, dated tasks and planned work blocks in the same agenda. Anything that spans two months shows in both, so nothing gets lost when you turn the page. ### By person and by group Switch between “Me” and “My groups”, or look at the agenda of one technician or a whole team. Whoever coordinates sees everyone’s week without calling anyone. ### On real working hours Each person has their own holidays, vacations and absences. A technician is only offered work on the days they work. Their workload is measured by their hours, not by eight a day. ### In Outlook and Google Calendar Subscribe to your attendo agenda from Outlook or Google Calendar, on your phone too. You see your visits next to your meetings, without copying anything by hand. ### One business calendar Deadlines, holidays, Gantt chart, capacity and flows read the same calendar. If a preventive inspection falls on a holiday, it can move to the next business day. The delay in the agenda is the same one the report counts. ### Addresses and contacts The address book and the contact book keep where each customer is and who to talk to. You have them at hand from the agenda, without searching in another program. ## Step by step This is how it is used day to day, on the same document as the rest of the modules. ### Step 1 · Load working hours Schedules, holidays and absences for each person. With the native humaneo integration, real working hours come in on their own. ### Step 2 · Schedule the work Each visit with its time slot and address. Preventive maintenance plans fill the agenda on their own. ### Step 3 · Everyone checks their agenda On desktop or mobile, with “Me” and “My groups”. ### Step 4 · Subscribe to it elsewhere From Outlook or Google Calendar, to see it next to your meetings. ## It fits every area Industry solutions [attendo Field Service](https://attendo.me/en/field-service) [attendo CMMS](https://attendo.me/en/cmms) [attendo Ticketing](https://attendo.me/en/ticketing) [attendo CRM](https://attendo.me/en/crm) [attendo After-Sales](https://attendo.me/en/after-sales-service) [attendo Projects](https://attendo.me/en/projects) [attendo Compliance](https://attendo.me/en/compliance) ### Industries that use it - [HVAC and refrigeration](https://attendo.me/en/industries/hvac): Technicians work offline and close on site - [Energy and renewables](https://attendo.me/en/industries/energy-renewables): Every visit, with its route and history - [Compliance for consulting firms](https://attendo.me/en/industries/compliance): Controls with a date, an owner and evidence - [Elevators and escalators](https://attendo.me/en/industries/elevators): Inspections for the whole portfolio, on autopilot - [Hospitality, retail and multi-site](https://attendo.me/en/industries/multi-site-operations): Preventive work across the network, in view - [And any other business](https://attendo.me/en/industries): attendo can be set up for any line of business. See all industries Use cases by department [Human resources](https://attendo.me/en/use-cases/human-resources) [Facilities and office services](https://attendo.me/en/use-cases/general-services) [Legal and contracts](https://attendo.me/en/use-cases/legal-and-contracts) ## Where it fits (and where it does not) - It does not sync both ways. The subscription takes your attendo agenda to Outlook or Google Calendar, but what you enter there does not come into attendo. ## Modules that go hand in hand ### [attendo Tasks](https://attendo.me/en/modules/tasks) Tasks inside the document or standalone, with a date and an owner ### [Gantt chart](https://attendo.me/en/modules/gantt-chart) Plan projects and construction jobs with dependencies and a baseline ### [Kanban](https://attendo.me/en/modules/kanban) Boards by status for any document type ### [Asynchronous and real-time communications](https://attendo.me/en/modules/channels) Email, WhatsApp, Teams, Meet, web chat and phone, channel by channel ## Glossary terms Maintenance ### Preventive maintenance PM Preventive maintenance is work planned by calendar or by usage to keep failures from happening: routine inspections, lubrication, scheduled replacements and regulatory checks. Field work ### Field service management FSM Field service management is the management of technical work that happens outside the office: planning who goes where, doing the job, documenting it and closing it. Projects ### Resource utilization Team workload · utilization rate Resource utilization is the share of each person’s available hours that is already committed to planned work, measured by day, week or month. [See all 53 glossary terms](https://attendo.me/en/glossary) ## Frequently asked questions ### Does it sync with Outlook or Google Calendar? It subscribes, which is not the same thing. You see your attendo agenda in Outlook or Google Calendar, on your phone too. Changes are made in attendo. ### Can I see the whole team’s agenda? Yes, if your profile allows it. There is a view by person and by group, and everyone sees only the documents they have been granted, in their Outlook too. ### Does it account for vacations and holidays? Yes. Each person has their own business calendar, and the agenda, deadlines and Gantt chart all read it the same way. ### Can my customers book appointments from the web? Yes. With online booking, your customer picks a slot on a booking page and the appointment goes into your agenda. ## Try it with your processes We will show it to you with your own document types and the way you work. If it is not a fit, we will tell you. - With your operation, not a generic demo - A real person from our team replies - No cold calls afterwards Would you rather talk first? - Phone [+34 910 053 530](tel:+34910053530) - Email [sales@attendo.me](mailto:sales@attendo.me) - Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM (Spain time)