--- title: "Asset tracking and equipment inventory with QR | attendo" description: "Equipment inventory with records, QR codes, hierarchy and readings. Each asset belongs to its customer and keeps its history, plans, spare parts and cost." url: "https://attendo.me/en/modules/assets" lang: "en" --- # Every asset, with its record and its history Each asset belongs to a customer, with its location, technical fields and QR code. Whoever is on site opens a ticket without logging in, and the technician reads the history before touching anything. - Several QR codes and barcodes per asset - Excel import with field mapping - Full history on the record ## Assets and inventory: what it does ### Located, with an owner Each asset belongs to its customer and its site: building, floor and room. You search by building instead of scrolling through thousands of rows, and the work order inherits the customer, the contract and the equipment. ### QR codes and barcodes Each piece of equipment carries its QR codes and barcodes. Scanning one opens its record or the form you choose: breakdown report, inspection round or meter reading. Labels print on adhesive sheets. ### Families and custom fields You organize assets into families, each with its own technical fields: refrigerant, pressure or warranty end date. A template is reused across customers, and a complete asset can be cloned to another customer with its fields and tasks. ### Readings, sensors and IoT Technical fields have a range and a threshold, and every inspection saves its readings. Sensors and IoT devices connect natively: an out-of-range reading opens a work order with its asset and priority. ### The history, one tap away The record brings together the plans, work orders, installed spare parts, costs and the equipment map. Before touching anything, the technician reads what was done last time and what the previous colleague recommended. ### Folders, floor plans and map Floors, lines and groups of machines are organized in folders, each with its floor plan and the assets placed on it. With GIS inventory, the folder is a map, with GeoJSON in and out and WMS or WMTS layers. ## Step by step This is how it is used day to day, on the same document as the rest of the modules. ### Step 1 · You load your inventory From Excel or CSV, with the file checked in full before anything is saved and errors listed row by row. Customers first, then assets. ### Step 2 · You stick on the QR codes You print labels in batches, filtered by folder or field, without repeating the ones you already printed. ### Step 3 · You assign the plans A preventive maintenance plan for one asset or hundreds at once, each with its customer and contract. ### Step 4 · The equipment tells its story Every ticket, work order, reading and spare part stays on its record, and the cost per asset shows up in the reports. ### marIA in Assets and inventory With [AI-CMMS](https://attendo.me/en/modules/ai-cmms), marIA suggests the likely diagnosis and the criticality of each breakdown, and writes the technician’s voice note into the equipment history. For predictive maintenance, AI models work on the readings from your sensors and IoT devices. Every operation is logged with who ran it, the model and its cost. Spending has the monthly cap you set. ## It fits every area Industry solutions [attendo CMMS](https://attendo.me/en/cmms) [attendo Field Service](https://attendo.me/en/field-service) [attendo After-Sales](https://attendo.me/en/after-sales-service) [attendo Ticketing](https://attendo.me/en/ticketing) ### Industries that use it - [Facility maintenance and services](https://attendo.me/en/industries/facility-maintenance): The request already knows what the contract covers - [HVAC and refrigeration](https://attendo.me/en/industries/hvac): Every unit with its history, warranty and inspections - [Repair and after-sales service](https://attendo.me/en/industries/after-sales-repair): Warranty or quote, before the visit - [IT services and MSPs](https://attendo.me/en/industries/it-services): The client’s inventory, with its history - [Manufacturing and industrial plants](https://attendo.me/en/industries/manufacturing): Preventive, corrective and predictive on the same asset - [Equipment manufacturers and distributors](https://attendo.me/en/industries/equipment-manufacturers): Every unit sold, with its warranty - [And any other business](https://attendo.me/en/industries): attendo can be set up for any line of business. See all industries ## Where it fits (and where it does not) - Floor plans and maps are prepared on desktop. On mobile, the technician works with the asset record and its QR code. - It is not a GIS: it places assets and exchanges the inventory as GeoJSON. It also reads WFS layers and publishes the inventory for QGIS or ArcGIS to read. ## Modules that go hand in hand ### [attendo Checklist](https://attendo.me/en/modules/checklists) Inspections with photo, signature and location, closed on site ### [attendo Forms](https://attendo.me/en/modules/forms) Public and QR forms that create the document, no account needed ### [AI-CMMS](https://attendo.me/en/modules/ai-cmms) The AI in attendo CMMS: probable diagnosis and criticality ### [Warehouse, purchasing and stock](https://attendo.me/en/modules/purchasing-and-stock) Warehouses, stock, purchasing and suppliers, without a spreadsheet ## Glossary terms Maintenance ### Asset An asset is any piece of equipment, machine or installation whose maintenance you keep track of: its record, its location, its history and its costs. Maintenance ### Asset criticality Equipment criticality Asset criticality is the impact that an asset’s failure has on service, production or safety. It helps you share out a maintenance budget that is always limited. Maintenance ### MTBF Mean time between failures MTBF (mean time between failures) is the average time a piece of equipment runs properly between one breakdown and the next. It measures reliability. Maintenance ### Preventive maintenance PM Preventive maintenance is work planned by calendar or by usage to keep failures from happening: routine inspections, lubrication, scheduled replacements and regulatory checks. [See all 53 glossary terms](https://attendo.me/en/glossary) ## Frequently asked questions ### Can it handle thousands of assets? Yes. The list is paginated and filtered on the server, and it works with thousands of pieces of equipment. You can also search by building, floor or room. ### Does the person scanning the QR code need an account? No. Whoever is on site opens the breakdown form from their phone, with no username or password. The ticket comes in with the asset and the customer already filled in. ### Can I load the inventory I already have? Yes, from Excel or CSV: assets with their fields, families, locations, QR codes and barcodes, checklists and plans. The file is checked in full before anything is saved, and errors are listed row by row. ### Does it connect to sensors? Yes, natively. Readings from your sensors and IoT devices reach the asset, and an out-of-range reading opens a work order with its priority. ### Does it work for my customers’ equipment? Yes, and that is where it fits best. Each asset belongs to its customer, and the work order carries the contract that covers it and what it really costs. ## Try it with your processes We will show it to you with your own document types and the way you work. If it is not a fit, we will tell you. - With your operation, not a generic demo - A real person from our team replies - No cold calls afterwards Would you rather talk first? - Phone [+34 910 053 530](tel:+34910053530) - Email [sales@attendo.me](mailto:sales@attendo.me) - Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM (Spain time)