--- title: "Cloud CMMS software for maintenance teams | attendo" description: "Cloud CMMS software: assets with QR codes, preventive maintenance plans, mobile work orders, spare parts and MTBF/MTTR. Book a demo with your own inventory." url: "https://attendo.me/en/l/cmms-software" lang: "en" --- # The CMMS software your technicians actually use An asset inventory with QR codes, preventive plans that create their own work orders, mobile work and the real cost of every asset. In the cloud, nothing to install, and connected to your help desk, your CRM and your ERP. - We import your inventory from Excel - iOS and Android app, even without signal - AI that prioritizes breakdowns, if you turn it on - Cloud-based: nothing to install - Data hosted in the European Union - Native iOS and Android app - AI proposes; you decide ## Request a demo with your data We call you, look at your case and show you attendo with your own data. No commitment. ## Preventive maintenance is the first thing to slip When maintenance lives in spreadsheets, paper and chat messages, the urgent eats the important and nobody knows what each asset really costs. ### Plans that stay in the spreadsheet Inspections get scheduled once and then forgotten. The audit arrives before the technician does. ### Paper reports that arrive on Friday Hours, parts and photos get lost on the way, and the work order is closed from memory. ### The spare part you need today is missing Nobody sees the stock until a breakdown needs it, and the asset sits idle. ### No data to decide Without MTBF, MTTR or cost per asset, repair or replace is a guess. ## All your maintenance, in one system Corrective, preventive and predictive work on the same inventory, with the technician, the part and the cost on the same record. ### Assets with their QR code A full hierarchy (customer, building, floor, room and asset), asset families with their own fields and several QR codes and barcodes per asset. Import from Excel or CSV. ### Preventive maintenance plans A plan creates the whole year of work orders, in stages or when the previous inspection closes, each with its execution window. Assign it to hundreds of assets at once. ### Work orders Your own statuses, child work orders, downtime, an hours timer and a kanban board to share out the work at a glance. ### App for technicians Scan the QR code, see the asset history, fill in the checklist with photos and sign. It works without signal and syncs when you are back online. ### Spare parts and purchasing Stock in the warehouse and in the van, low-stock alerts, a 90-day shortfall forecast and purchase orders grouped by supplier. ### Maintenance KPIs MTBF and MTTR by asset and by family, corrective versus preventive, plan compliance and cost per asset, with scheduled email delivery. ### Plan compliance A prioritized list of what could fall out of compliance, with each team’s overdue tasks and an alert before an inspection is due. ### Customer portal If you maintain your customers’ equipment, they see their service requests, inspections and signed reports without calling you. ## From breakdown to asset history, with no gaps Six steps and a single document. What happens to the asset stays on the asset’s record. ### Step 1 · The service request comes in By email, portal, phone or by scanning the asset’s own QR code, with no login. It arrives with the customer and the asset already identified. ### Step 2 · The work order is created From the request, from the asset record or from the preventive plan, with technician, tasks, checklist, dates and planned materials. ### Step 3 · The technician opens it in the app With the asset history in front of them: they know what was done last time before they arrive. ### Step 4 · They document on site Tick off tasks, fill in the checklist, take the photos, log the parts used and start the timer. ### Step 5 · Close with a signature The customer signs on the screen and the report is issued as a PDF with your branding. ### Step 6 · It stays in the asset history With date, technician, hours, materials and cost. The next breakdown starts half-diagnosed. ## marIA in your CMMS attendo’s AI works on your maintenance data. It proposes; a person decides. ### Prioritizes breakdowns For each corrective job it proposes a likely diagnosis and a criticality score from 0 to 100, based on the asset, the impact, the SLA and repeat failures. ### Answers questions about your data “Which assets had the most breakdowns this quarter?” In plain language, read-only, and showing where the answer comes from. ### Writes down what the technician says The voice note recorded in the van is summarized on the work order. ### Searches your manuals It answers by citing the asset’s documentation. **What it does not do:** assign, repair or close work orders. Without AI, the CMMS works in full. ## From spreadsheets to a CMMS people use What changes the day maintenance stops living in loose spreadsheets. | | Spreadsheets, paper and chat | attendo CMMS | | --- | --- | --- | | Preventive maintenance | Scheduled by hand and forgotten | Created automatically, with an alert before it is due | | Technician report | Paper that someone types up | App with checklist, photos and signature | | Asset history | Scattered across folders and emails | On the asset record, one QR scan away | | Spare parts | You find out they are missing | Stock, minimums and a 90-day forecast | | KPIs | Worked out at month end, if at all | MTBF, MTTR and cost per asset, up to date | | Customers and contracts | In another program | On the same platform as the help desk and the CRM | ## Connected to what you already use Your connected ERP for purchasing and invoicing, because attendo is not an ERP or accounting software. Microsoft 365 or Google for email and calendar, and REST API, webhooks and an MCP server for everything else. - Odoo - SAP Business One - Business Central - Holded - Microsoft 365 - Google Workspace - WhatsApp - REST API and MCP ## For any company, in any industry These are the most common industries. attendo can be set up for any other: your customer types, your fields and your vocabulary. - Manufacturing and industrial plants - Facility and building maintenance - Facility management - Energy and renewables - HVAC and industrial refrigeration - Elevators and escalators - Testing, inspection and laboratories - Transportation and logistics - Hospitality and tourism - Real estate and building management - Public sector - And any other industry ## Other ways to use attendo ### [Field service software](https://attendo.me/en/l/field-service-software) If your technicians work at the customer’s site: scheduling, routes and a report signed on site. ### [After-sales service software](https://attendo.me/en/l/after-sales-service-software) If you repair appliances in or out of warranty: brands, parts and repair quotes accepted online. ### [Everything attendo CMMS does](https://attendo.me/en/cmms) Modules, screenshots and full detail on the attendo website. ## Frequently asked questions ### What is CMMS software? It is the software that organizes maintenance: the asset inventory, preventive plans, work orders, spare parts and KPIs. CMMS stands for computerized maintenance management system. ### Is attendo CMMS cloud-based? Yes. It is a SaaS service: you use it from the browser and the app, with no servers to install, and data is hosted in the European Union. If you need it on your own servers, it can also be installed on-premise as a project. ### Can we import our current inventory? Yes. Assets, families, locations, customers and the spare parts catalog from Excel or CSV, with a report of any rows that fail. The demo is prepared with your real inventory. ### We had a CMMS before and went back to spreadsheets because nobody filled it in. What is different? The technician does not “fill in the CMMS”: they scan the QR code, check, tick and sign. It takes fewer steps than a paper report. ### Does it work without signal? Yes, with the attendo app for iOS and Android: technicians take their work orders with them, work offline and everything syncs when the signal is back. ### Is it for industrial maintenance or only for buildings? Both. Families and custom fields adapt to HVAC, lifts, building services, laboratories or production machinery, and to any other industry. ### Can customers see the status of their equipment? Yes. In the portal they see their service requests, inspections and signed reports, without calling you. ### How much does a CMMS like attendo cost? It depends on the modules you turn on and the people who use it. We do not publish prices on the website: [How much attendo costs](https://attendo.me/en/pricing) explains what the price depends on, and we send you a firm proposal after looking at your case in a demo. ## Try it with your inventory Leave us your details and we will show you attendo CMMS with your assets, your plans and your work orders. If it is not a fit, we will tell you. - With your operation, not a generic demo - A real person from our team replies - No cold calls afterwards Would you rather talk first? - Phone [+34 910 053 530](tel:+34910053530) - Email [sales@attendo.me](mailto:sales@attendo.me) - Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM (Spain time)