--- title: "Paper service report cost calculator | attendo" description: "Calculate the office hours lost retyping paper service reports and work orders, scanning and chasing signatures, and the money waiting to be invoiced." url: "https://attendo.me/en/calculators/paper-work-orders" lang: "en" --- Calculator · Field Service # What paper service reports cost you No service report, no delivery note; no delivery note, no invoice. Calculate the office hours each report takes and the money that waits while the paper rides around in the van. - Runs in your browser - Formulas and assumptions in plain sight - A link to share the result ### Shall we email you this calculation? With your numbers, the result, the assumptions and the link to open it again. ### Shall we go over it with your numbers? Bring us these numbers. We will show you attendo with your case and go over together which part of the result is realistic. Copy the link with your numbers first and paste it into the form message: that way we arrive with the math already done. ## The whole calculation, in plain sight It is an estimate based on your numbers. These are the formulas with the calculator’s numbers: they change with what you enter above. ### The math, step by step Each line shows what we calculate, with which formula and with which numbers. 1. Office hours per year, today reports a month × 12 × minutes per report ÷ 60 `400 × 12 × 12 ÷ 60` equals **960 h** 2. Cost of those hours hours a year × cost per hour `960 × €22` equals **€21,120** 3. Office hours per year with attendo reports a month × 12 × minutes with attendo ÷ 60 `400 × 12 × 3 ÷ 60` equals **240 h** 4. One day of billing reports a month × average amount × 12 ÷ 365 `400 × €180 × 12 ÷ 365` equals **€2,367.12** 5. Money waiting to be invoiced, today one day of billing × days to invoice `€2,367.12 × 14` equals **€33,140** 6. Money waiting to be invoiced with attendo one day of billing × days with attendo `€2,367.12 × 2` equals **€4,734** 7. Annual cost of financing it money waiting × annual interest rate `€33,140 × 5% → €4,734 × 5%` equals **€1,657 → €237** ### Assumptions - Office hours are valued at your cost per hour. It is time the team spends on something else, not cash leaving the bank. - The money waiting to be invoiced is one day’s billing times the days of delay. Invoicing sooner brings it forward only once. - What repeats every year is the interest on financing that idle money. - The customer pays on the same terms from the invoice date. If you invoice sooner, you get paid the same number of days sooner. ### What we leave out We leave it out so we do not inflate the result. - Hours that never get invoiced and service reports that get lost. - Arguments with the customer over a report with no photo or signature. - The technician’s time filling in the paper form. That is in the ROI calculator. ### Sample values and why They are not industry averages or figures from a study: they are a starting point so you do not start from a blank page. ## Where the improvement comes from The “with attendo” scenario is not magic: it comes from these features. You set the percentage. ### The report is closed on site The technician ticks off tasks, takes the photos and the customer signs on the screen. The PDF is ready instantly. ### Offline too With the attendo app for iOS and Android, the technician works without signal and everything syncs when it comes back. ### From service report to delivery note The service report generates the delivery note, and what is billable goes to your connected ERP, which issues the invoice. attendo is not an ERP or accounting software. ### Real hours The timer tracks actual hours, and a report tells you which hours are still not invoiced. [See attendo Field Service](https://attendo.me/en/field-service) ## Run these numbers too Return ### [attendo ROI](https://attendo.me/en/calculators/roi) The hours and money your team gets back when it stops hunting for data, retyping service reports and chasing approvals. CMMS ### [Corrective vs. preventive maintenance](https://attendo.me/en/calculators/corrective-vs-preventive-maintenance) What unplanned breakdowns cost you a year, compared with a preventive maintenance plan you set yourself. Ticketing ### [Cost of missing the SLA](https://attendo.me/en/calculators/sla-breach-cost) What late tickets add up to per month and per year: contract penalties and the hours spent explaining and compensating. [See all calculators](https://attendo.me/en/calculators) ## Frequently asked questions ### Why not set the minutes with attendo to zero? Because someone still reviews the report before invoicing. What disappears is transcribing it, scanning it and chasing the signature. If review takes longer in your case, raise the value. ### What is the money waiting to be invoiced? It is work already done that you have not invoiced yet. One day’s billing times the days of delay tells you how much money is tied up on average. If you invoice sooner, that money comes in sooner, once, and you stop paying interest to finance it. ### How do I calculate the minutes per report? Time ten normal service reports, from when they reach the office until they are ready to invoice. Add up transcribing, scanning, calling about what is missing and entering hours and materials. The average of those ten is your number. ### What if my technicians do not want to use an app? It is a reasonable objection. The digital report has to take fewer steps than the paper one: scan the QR code, tick, take the photo and sign. If it takes more, the change does not work, with attendo or without it. ### Do you store the data I enter? Not unless you ask us to email you the calculation. The calculation runs in your browser. The values stay in the page address so you can share the result: they only travel with the link if you share it. If you ask for the calculation by email, we keep your email address with the values and the result to send it to you, as the privacy policy explains. ## Close the service report before you leave Tell us what your service reports look like today. We will show you attendo Field Service with your checklist, your report and your signature, in your technicians’ app. - With your operation, not a generic demo - A real person from our team replies - No cold calls afterwards Would you rather talk first? - Phone [+34 910 053 530](tel:+34910053530) - Email [sales@attendo.me](mailto:sales@attendo.me) - Monday to Thursday 9:30 AM to 6:30 PM and Friday 9:30 AM to 2:30 PM (Spain time)